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Privacy Policy

At Northwest Junk Runners, we are committed to safeguarding the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our website and our services, including Junk Removal, Pallet Hauling, and Trailer Rental, in Portland, Oregon. By using our services, you agree to the practices described in this policy.

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1. Information We Collect

  • Contact Information: Your name, address, phone number, and email address are necessary for booking a service or filling out a form on our website.

  • Billing Information: Payment details, such as credit card number or banking information, are processed through secure payment providers.

  • Service Information: Details about the requested service, including pick-up address, type of load, and any additional information you choose to provide.

  • Browsing Data: Automatically collected information, such as IP address, browser type, visited pages, and visit duration. This is done through cookies and similar technologies to enhance your website experience.

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2. How We Use Your Information

  • To provide and manage Junk Removal, Pallet Hauling, and Trailer Rental services.

  • To process payments and manage transactions.

  • To respond to your inquiries and provide customer support.

  • To improve and personalize our website and services.

  • To comply with legal and regulatory obligations in Oregon and, if applicable, in California.

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3. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: To process payments, manage our website, and provide customer support.

  • Legal Requirements: When required to comply with the law, respond to legal processes, or protect the rights of Northwest Junk Runners.

  • Analytics and Advertising Providers: We use analytics providers (such as Google Analytics) to improve our website and advertising campaigns.

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4. Information Security

We implement technical and organizational measures to protect your information from unauthorized access, loss, or alteration. However, no method of transmission or storage is entirely secure.

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5. Cookies and Similar Technologies

Our website uses cookies to enhance your experience and gather information about site usage. You can configure your browser to refuse cookies; however, some site features may be affected.

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6. Your Privacy Rights

Depending on your residence, you may have additional rights regarding your personal data, including:

  • The right to access the data we hold about you.

  • The right to request correction or deletion of your data.

  • The right to restrict or object to data processing.

  • The right to withdraw consent at any time for consent-based processing.

Oregon and California residents have additional rights under state privacy laws. California residents may have the right to:

  • Know the categories of personal information we collect and how it is used.

  • Request the deletion of your personal information.

  • Opt-out of sharing your information with third parties for commercial purposes.

To exercise any of these rights, please contact us using the contact information below.

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7. Third-Party Links

Our website may contain links to third-party sites not under our control. We are not responsible for the privacy practices of those third-party sites, and we recommend reviewing their policies before providing any personal information.

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8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page, and if significant changes occur, we will notify you by email or through a notice on our website.

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9. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Northwest Junk Runners
Northwest Junk Runners
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